How does the pricing work?
Our vehicles have a booking fee that includes 10km of travel, after that it is billed per km. The further the distance the cheaper it gets.
What vehicles do you have?
We have a range of luxury BMW’s and Mercedes with access to many more through our partner networks. So, no matter what you are looking for we are confident we will be able to find it for you at the best rates in South East Queensland.
Where do you service?
We typically service from Byron Bay to Gympie and out to Toowoomba. Outside of these areas can be arranged depending on the specifics. We recommend that you contact us so that we can get in touch and work with you to find the best solution.
I’m flying to a different state and just want to book one company to do it all, can you do that?
We sure can, we have access to a large number of vehicles through our partners all around Australia. If you send through your itinerary via this contact form our friendly team will take care of it all for you.
What precautions do you take with coronavirus?
As the global pandemic continues throughout Australia, we have developed thorough cleaning schedules that exceeds the guidelines set out by Queensland Health. Our drivers are fully vaccinated and mask wearing in the vehicle can be arranged by request or will be adhered to in accordance with applicable government guidelines.
Can I request a particular car?
YES! If you want a particular car, please let us know during the booking process. If it is a vehicle from one of our partners, we will have to confirm availability and pricing prior to booking. You can use this contact form if you are looking for something unique for your event.
I’m running late for a pickup will you wait for me?
Yes, we understand that sometimes things don’t go exactly to plan, and we also know that not having a ride when you need one can cause more problems. Minor delays do not incur any fees, however, we offer up to 60 minutes complimentary waiting time (please see our terms of service). If you know that you are going to be late ahead of time, please let us know so we can reschedule our driver and you can avoid the charges.
I need to change my booking; how do I do that?
If you need to reschedule your vehicle, please contact us and one of our staff will be in touch to make all the necessary adjustments. So long as there is over 24hours notice there will be no additional fees or charges.
Can I setup a recurring booking?
Yes, if you need to book something in on a weekly, fortnightly or monthly schedule please reach out to our friendly team and we will work out a package to suit your needs.
I’m visiting for a few days and have lots of events to attend is there an easier way to book this?
There sure is. If you send through your business itinerary to us, we can arrange a quote and book it all in via phone or email. If the details are still being worked out, we are happy to provide an estimate and lock it in once the details are finalised.